A German online game platform operates an auction system, which allows users to bid for virtual characters. During one of these bids, Mr Wojtek accidentally

Our consumer – Kamila received information about the change of the flight date from the German airline. She was informed of three options: to cancel

Mr Michal spent almost PLN 9 000 (approximately € 2 000) on tickets to the USA for two people. Due to the pandemic, the flight

A Polish consumer rented a yacht in Italy. He could not use it due to the pandemic. The company suggested a voucher return. The client

A consumer registered on a well-known dating portal from Luxembourg and paid a monthly membership fee of 10 euro. During registration, she provided an incorrect

The consumer ordered a delivery meal via a well-known food app based in the Netherlands. He paid for the order in advance. The client got

Ms Barbara bought to ways tickets for a flight from Cracow to Madrid with Irish airlines. However, the flight was cancelled by the air carrier

The company from Luxembourg that offers payment services informed its users in November 2020 that it would charge them for the inactive accounts. Mrs. Barbara

A consumer bought a phone on a popular sales platform registered in Germany. Shortly after the purchase, her account was blocked and she was unable

A Polish Formula 1 fun bought two tickets for Grand Prix in Hungary from an official Austrian distributor. Due to the coronavirus pandemic the event