A consumer living in Belgium booked a flight from Brussels to Belgrade via website of a Polish air carrier. After making the reservation, he was

Mr Dariusz says he is making regular payments (12 euro per month) into his account operated by a well-known portal from Luxmburg offering online payment

Mr Bogdan used the services of a British intermediary to pay a parking fee of 15 euro at Wrocław airport. However, the consumer did not

A German online game platform operates an auction system, which allows users to bid for virtual characters. During one of these bids, Mr Wojtek accidentally

Our consumer – Kamila received information about the change of the flight date from the German airline. She was informed of three options: to cancel

Mr Michal spent almost PLN 9 000 (approximately € 2 000) on tickets to the USA for two people. Due to the pandemic, the flight

A Polish consumer rented a yacht in Italy. He could not use it due to the pandemic. The company suggested a voucher return. The client

A consumer registered on a well-known dating portal from Luxembourg and paid a monthly membership fee of 10 euro. During registration, she provided an incorrect

The consumer ordered a delivery meal via a well-known food app based in the Netherlands. He paid for the order in advance. The client got

Ms Barbara bought to ways tickets for a flight from Cracow to Madrid with Irish airlines. However, the flight was cancelled by the air carrier