Mr Marcin used a Netherlands-based booking platform to book his accommodation. He was attracted by an offer to receive a voucher for his next reservations.

Mr Rafal set up an account on an Irish dating app. He only wanted to use the 3-day trial period. In his complaint, he pointed

A consumer travelling from Krakow to Brazil with a French airline decided to buy an extra seat on a plane. The airline’s terms and conditions

A Polish consumer rented a car in Croatia through a Latvian website. He paid 200 euro for it. However, at the airport from which he

Lithuanian consumer bought an oven online from a Polish seller in the amount of 287 euro (PLN 1 139.67). Consumer took and paid for the

A consumer from Finland bought a refurbished car engine from a Polish vendor. After installation, it appeared that the motor had defects. Repair costs were estimated

A game lover from Poland, was unable to buy a console with his gift card (480 euro ). Each payment on the Irish shop’s website ended with an error. Mr.

A consumer bought a piano from a German online shop for PLN 8,000. Acording to info on vendor’s website the shipping to Poland (also: spedition)

Europe’s popular airline loyalty programme blocked Polish customers from exchanging their miles for products available in its e-shop. Passengers complained to the German company and

Mr Marek was travelling from Portugal to Germany. At the airport, it turned out that his luggage had not arrived. The consumer reported the missing