The Polish consumer has bought a flight from Cracow to Bristol with Irish airlines. A few days before leaving, she became ill with an infectious disease which prevented her from using the ticket.

A polish consumer bought via internet two-way train tickets from Ostrava to Prague from the private Czech railway company. The trader offered a comfortable journey with many amenities.

The Polish consumer after the purchase of fabrics in the online store after some days decided to return them. The owner of the store, however, did not agree to withdraw from the contract…

A Polish consumer spent her holidays in Spain. Before leaving Poland she had rented a car through the website of the British broker. The consumer also decided to purchase additional “full protection” insurance.

Polish consumer notoriously was receiving SPAM messages from the popular in Poland, Swedish clothing store. Despite many contacts with the trader, the e-mails have not stopped coming.

Polish consumer was spending holidays in a Spanish hotel in Tenerife. During her absence somebody broke into her locked room and stole a laptop of 3000 PLN (714 EUR) and a camera of 1500 PLN (360 EUR).

Polish consumer has ordered from British trader the carriage of personal belongings from Poland to Great Britain. The service cost 300 euro. However it turned out that the trader has charged the consumer…

A Polish seller was trying to expend his business so created Czech version of his online store. A Czech consumer purchased from him few dresses. Unfortunately they did not meet her expedition.

A Finnish consumer bought supplements from a Polish seller. The product was covered by a quality guarantee, which meant that, in the absence of effects, the consumer could return the goods and receive a full reimbursement.

One day a consumer while sitting at home heard the doorbell. She opened the door, in front of her was a courier who handed her a package with a book about dieting. Although she was surprised…