Help and advice for consumers in the EU,
Norway and Iceland
Help and advice for consumers in the EU, Norway, Iceland and UK
Your consumer rights
Helpful for the consumer
Having a problem with a company from another EU country, Norway or Iceland? We belong to the ECC-Net network, which helps consumers out of court in cross-border cases free of charge.
The 18th of July, the European Commission and national market surveillance authorities presented the results of the first ever product safety sweep since the new product safety rules entered into force. The
Coordinated by the European Commission, the Consumer Protection Cooperation Network (CPC) has launched an enforcement action against Star Stable Entertainment AB to ensure a safer, more transparent experience for players of the
On March 7, 2025 the European Commission and national consumer protection authorities of 25 Member States as well as Iceland and Norway released the results of a screening (‘sweep’) of
