Double booking due to website error
A consumer living in Belgium booked a flight from Brussels to Belgrade via website of a Polish air carrier. After making the reservation,...
A consumer living in Belgium booked a flight from Brussels to Belgrade via website of a Polish air carrier. After making the reservation,...
From 16 December 2021, European consumers can find all the answers to their questions about consumer rights and entitlements on the...
Mr Dariusz says he is making regular payments (12 euro per month) into his account operated by a well-known portal from Luxmburg...
Mr Bogdan used the services of a British intermediary to pay a parking fee of 15 euro at Wrocław airport. However, the consumer...
Following dialogues with the Commission and national consumer protection authorities, 16 major airlines have committed to better information and timely...
On 23th of September 2021 the Commission takes an important step against e-waste and consumer inconvenience, caused by the prevalence of...
A German online game platform operates an auction system, which allows users to bid for virtual characters. During one of...
Our consumer – Kamila received information about the change of the flight date from the German airline. She...
The European Commission has proposed an update to the Council Recommendation on the coordination of free movement restrictions in the EU,...