Experts of the European Consumer Centre in Poland will be informing consumer about their rights while: using of public transport, shopping, booking hotels, and about the possibilities of amicable settlement of disputes with traders operating in the European Union. Representatives of the Office of Rail Transportation will provide advices on the rights of rail passengers. Passengers will be welcomed to ask questions as many as they want. All the information will be given for free.
Once again, we decided to organize the action, which at the time of increased frequency of trips remind passengers-consumers about their rights, and to whom they can turn to for free help in case of trouble. This type of events were organized in June also by the most of the 30 centers of the European Consumer Centres Network (ECC-Net) – says Piotr Stanczak, Director of ECC Poland
The patrons of event are: Representation of the European Commission and the Office of Competition and Consumer Protection.
Schedule of the event:
- 10.00 – 15.00 Consumer Advices of ECC Poland and the Office of Rail Transportation
at the Central Railway Station in Warsaw - 10.00 – 15.00 Consumer Advices of ECC Poland at Warsaw Modlin Airport
Duty hours for the media:
Duty hours for the media will take place on the day of the event in the Information Centre of ECC Poland in the Office of Competition and Consumer Protection, at Plac Warsaw Uprising 1 (room 1.5.) between 10.00-12.00.
More information on passenger rights:
• European Commission website Your passenger rights at hand!
• App for smartphones (AApple iPhone and iPad, Google Android, RIM Blackberry, and Windows Phone 7) with information on passenger rights covering all modes of transport.
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