Following dialogues with the Commission and national consumer protection authorities, 16 major airlines have committed to better information and timely

On 23th of September 2021 the Commission takes an important step against e-waste and consumer inconvenience, caused by the prevalence

To combat tax fraud, facilitate online sales between EU Member states and strengthen fairness between European and non-European sellers, VAT

The European Commission has proposed an update to the Council Recommendation on the coordination of free movement restrictions in the EU,

A recent decision of the ECJ has once again clearly strengthened the rights of air passengers. If a flight is

Consumer protection: AliExpress commits to bringing terms and practices in line with EU consumer rules The Netherlands Authority for Consumers

Friday, 1 January 2021, marks the beginning of the European Year of Rail. The European Commission initiative will highlight the

Commission publishes its short-term review of the Geo-blocking Regulation Today, the Commission published its review of the EU Geo-blocking Regulation, which

[confetti-animation delay=”1″ duration=”25″] From 15 years the European Consumer Centres Network has been helping consumers to resolve their cross-boarder disputes.

A consumer bought pajamas with a fairy tale character printed on them in a Polish e-shop. The e-shop ordered a

Passengers whose flights have been cancelled or subject to a long delay may demand payment of the compensation provided for

As part of its commitment to protect consumers online, the European Commission has coordinated a screening (‘sweep’) of websites, with