EU completes preparations for possible “no-deal” scenario on 12 April
As it is increasingly likely that the United Kingdom will leave the European Union without a deal on 12 April,...
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News Car rentals: EU action leads to clearer and more transparent pricing
Following a call from the European Commission and EU consumer authorities, five industry leaders, Avis, Europcar, Enterprise, Hertz and...
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Examples of cases Refueling abroad
A Polish consumer who traveled by car through Austria decided to refuel at one of the roadside stations using an automatic...
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Examples of cases A change that did not take place…
The polish consumer bought two tickets for the flight to Israel operated by Hungarian airlines. Two weeks after she received...
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Examples of cases The uncomfortable client
The Polish consumer turned to the ECC Poland for help after the Italian e-shop refused to sell him the products....
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Examples of cases The seller is absolutely “unprotected”
A Czech consumer bought by the internet tool set from the polish trader for 160 PLN (948 CZK). After receiving the parcel,...
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News Social media companies need to do more
Social media companies need to do more to respond to the requests, made last March by the European Commission and Member States’ consumer...
