Unexpected change of date
Passenger booked the flight from Warsaw to Milan for 6 people by through the website of Irish airlines. The flight was...
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Examples of cases News Airbnb cooperates with European Commission
The European Commission announced today that, as a result of negotiations with Airbnb, the platform has improved and fully...
Examples of cases The airline didn’t “score points”
The Irish airline during booking process suggested to the consumer to book an accommodation. Then the consumer would receive a refund...
Examples of cases Subscription for CV
The Polish consumer wanted to pimp her standard CV, so she used a paid online creator. She paid 9,99 PLN (≈2,50 EUR)...
Examples of cases The art of sleeping!
The Polish consumer was preparing for her mother’s visit so she bought a couch via the Internet in a Romanian...
News EU completes preparations for possible “no-deal” scenario on 12 April
As it is increasingly likely that the United Kingdom will leave the European Union without a deal on 12 April,...
News Car rentals: EU action leads to clearer and more transparent pricing
Following a call from the European Commission and EU consumer authorities, five industry leaders, Avis, Europcar, Enterprise, Hertz and...
Examples of cases Refueling abroad
A Polish consumer who traveled by car through Austria decided to refuel at one of the roadside stations using an automatic...
Examples of cases A change that did not take place…
The polish consumer bought two tickets for the flight to Israel operated by Hungarian airlines. Two weeks after she received...
Examples of cases The uncomfortable client
The Polish consumer turned to the ECC Poland for help after the Italian e-shop refused to sell him the products....
