Europe Day: ECC-Net records busiest month ever during Corona crisis
This year’s Europe Day on 9th May, which commemorates the Schuman Declaration, is being overshadowed by the worldwide coronavirus...
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Examples of cases Keys and complaint were stuck!
A Polish customer bought a computer from a well-known American company via an online store based in Ireland. After about year...
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News Comission notice – passenger rights in the context of an epidemic
Given the unprecedented situation Europe has been experiencing due to the Covid-19 outbreak, the European Commission considered it helpful to clarify...
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Examples of cases Driver error
A consumer from Gdansk used Estonian passenger transport application operating in Poland. The application indicated that the trip would...
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Examples of cases Porsche complaint
A Polish consumer bought a used Porsche car in a German showroom for EUR 93,000. After arriving back home, he went...
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Examples of cases The ski pants
A Polish winter sports enthusiast bought ski pants in a Czech shop. Almost after 2 years (about several days of use)...
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News New Deal for Consumers: new rules to boost consumer protection enter into force
On January 7th the Commission welcomed the entry into force of new EU rules for consumer protection, as...
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Examples of cases Too late to return?
A small mistake in addressing the parcel caused a headache to a German customer of a Polish online store. The case looked quite...
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Examples of cases Confusion of cars
Lithuanian consumer booked a car online in Gdansk. When he wanted to pick it up, it turned out that the...
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Examples of cases Unexpected change of date
Passenger booked the flight from Warsaw to Milan for 6 people by through the website of Irish airlines. The flight was...
