From 17 April 2018 all complaints and consumer inquiries in electronic form should be sent only to the e-mail: ECCNET-PL@ec.europa.eu. Please

Today, the European Commission is proposing a New Deal for Consumers to ensure that all European consumers fully benefit from

What is the objective of the Regulation on cross-border portability of online content services in the internal market? The aim

Social media companies need to do more to respond to the requests, made last March by the European Commission and

The Commission publishes today guidance to facilitate a direct and smooth application of the new data protection rules across the EU as of 25 May.

The EU consumer authorities and the European Commission sent a joint letter to the CEO of Volkswagen urging the group

The European Commission is updating the European rules on rail passenger rights to better protect train travellers in case of

The Commission has adopted rules that will make electronic payments in shops and online safer.This will also allow consumers to