Unsafe ski boots
Ms Agata bought ski boots in a German online shop. After one season of use, she noticed that the metal...
Category: Examples of cases
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Examples of cases -
Examples of cases Double booking due to website error
A consumer living in Belgium booked a flight from Brussels to Belgrade via website of a Polish air carrier. After making the reservation,...
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Examples of cases Missing payments
Mr Dariusz says he is making regular payments (12 euro per month) into his account operated by a well-known portal from Luxmburg...
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Examples of cases Refund for closed parking
Mr Bogdan used the services of a British intermediary to pay a parking fee of 15 euro at Wrocław airport. However, the consumer...
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Examples of cases Bidding of a virtual game character
A German online game platform operates an auction system, which allows users to bid for virtual characters. During one of...
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Examples of cases Unreadable e-mail
Our consumer – Kamila received information about the change of the flight date from the German airline. She...
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Examples of cases Polish – Swedish cooperation
Michał spent nearly 9 000 PLN (around 2 000 EUR) on tickets to the US for two people. The pandemic made the flight impossible,...
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Examples of cases Yacht rental
A Polish consumer rented a yacht in Italy. He could not use it due to the pandemic. The company suggested a voucher return. The...
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Examples of cases Incorrectly membership
A consumer registered on a well-known dating portal from Luxembourg and paid a monthly membership fee of 10 euro. During registration, she provided...
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Examples of cases Refund for undelivered food
The consumer ordered a delivery meal via a well-known food app based in the Netherlands. He paid for the order in advance. The...
