Guarantee or warranty?
A Lithuanian consumer bought a fence span in a Polish store. Then he transported the equipment to his home in Lithuania and...
Category: Examples of cases
Examples of cases Examples of cases Confusion of cars
Lithuanian consumer booked a car online in Gdansk. When he wanted to pick it up, it turned out that the...
Examples of cases Unexpected change of date
Passenger booked the flight from Warsaw to Milan for 6 people by through the website of Irish airlines. The flight was...
Examples of cases Journey with “class”
Polish family of three was flying from Dominican Republic to Poland with a charter airline registered in the Netherlands. Their...
Examples of cases The airline didn’t “score points”
The Irish airline during booking process suggested to the consumer to book an accommodation. Then the consumer would receive a refund...
Examples of cases Subscription for CV
The Polish consumer wanted to pimp her standard CV, so she used a paid online creator. She paid 9,99 PLN (≈2,50 EUR)...
Examples of cases The art of sleeping!
The Polish consumer was preparing for her mother’s visit so she bought a couch via the Internet in a Romanian...
Examples of cases 3 customer’s requirements
Car rental abroad can be quite a challenge, the Polish tourists who planned a trip to Spain have experienced. Consumers rented...
Examples of cases Advance payment for music
The Polish consumer ordered a soundtrack and song lyrics from a British record company. The agreement assumed that after the...
Examples of cases Refueling abroad
A Polish consumer who traveled by car through Austria decided to refuel at one of the roadside stations using an automatic...
