Bidding of a virtual game character
A German online game platform operates an auction system, which allows users to bid for virtual characters. During one of...
Category: Examples of cases
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Examples of cases -
Examples of cases Unreadable e-mail
Our consumer – Kamila received information about the change of the flight date from the German airline. She...
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Examples of cases Polish – Swedish cooperation
Michał spent nearly 9 000 PLN (around 2 000 EUR) on tickets to the US for two people. The pandemic made the flight...
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Examples of cases Yacht rental
A Polish consumer rented a yacht in Italy. He could not use it due to the pandemic. The company suggested a voucher...
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Examples of cases Incorrectly membership
A consumer registered on a well-known dating portal from Luxembourg and paid a monthly membership fee of 10 euro. During registration, she...
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Examples of cases Refund for undelivered food
The consumer ordered a delivery meal via a well-known food app based in the Netherlands. He paid for the order...
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Examples of cases Refund “after the crisis is over”
Ms Barbara bought to ways tickets for a flight from Cracow to Madrid with Irish airlines. However, the flight was cancelled...
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Examples of cases Computerized complaints system failed
The company from Luxembourg that offers payment services informed its users in November 2020 that it would charge them...
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Examples of cases “Can’t I return on my own?”
A consumer bought a phone on a popular sales platform registered in Germany. Shortly after the purchase, her account was blocked...
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Examples of cases Grand Prix refund
A Polish Formula 1 fun bought two tickets for Grand Prix in Hungary from an official Austrian distributor. Due to the...
