Parties involved: Mr Paweł, a consumer from Poland (acting as the seller), and an online marketplace registered in Lithuania. Transaction: A laptop valued at PLN

Parties involved: A consumer and the apartment owner, a trader registered in Denmark. The booking platform through which the reservation was made was also involved

Parties involved: A consumer and a provider of an employee benefits platform registered in Ireland. Purchase: Three gift vouchers worth a total of PLN 600,

Ms Olga purchased a device location tracking service that did not work as advertised. Instead of showing the device’s location, it merely sent an SMS