Your rights in the EU

1. Buying goods

Directive 1999/44/EC of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees Directive 97/7/EC of 20 May 1997 on the protection of consumers in respect of distance contracts Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises Directive 2011/83/EU of 25 October 2011 on consumer rights, amending Directive 93/13/EEC and Directive 1999/44/EC and repealing Directive 85/577/EEC and Directive 97/7/EC Directive 2000/31/EC of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce) Directive 98/6/EC of 16 February 1998 on consumer protection in the indication of the prices of products offered to consumers Directive 2006/114/EC of 12 December 2006 concerning misleading and comparative advertising Directive 2001/83/EC of  6 November 2001 on the Community code relating to medicinal products for human use Directive 2019/770 of 20 May 2019 on certain aspects concerning contracts for the supply of digital content and digital services Directive 2019/771 of 20 May 2019 on certain aspects concerning contracts for the sale of goods, amending Regulation (EU) 2017/2394 and Directive 2009/22/EC, and repealing Directive 1999/44/EC Directive 2019/2161 of 27 November 2019 amending Council Directive 93/13/EEC and Directives 98/6/EC, 2005/29/EC and 2011/83/EU of the European Parliament and of the Council as regards the better enforcement and modernisation of Union consumer protection rules