Mr Piotr was travelling by a German airline from Gdańsk to Hamburg. After landing he found out that his luggage was missing. In addition to

Mr Marcin used a Netherlands-based booking platform to book his accommodation. He was attracted by an offer to receive a voucher for his next reservations.

Mr Rafal set up an account on an Irish dating app. He only wanted to use the 3-day trial period. In his complaint, he pointed

A consumer travelling from Krakow to Brazil with a French airline decided to buy an extra seat on a plane. The airline’s terms and conditions

A Polish consumer rented a car in Croatia through a Latvian website. He paid 200 euro for it. However, at the airport from which he

Lithuanian consumer bought an oven online from a Polish seller in the amount of 287 euro (PLN 1 139.67). Consumer took and paid for the

A consumer from Finland bought a refurbished car engine from a Polish vendor. After installation, it appeared that the motor had defects. Repair costs were estimated

A game lover from Poland, was unable to buy a console with his gift card (480 euro ). Each payment on the Irish shop’s website ended with an error. Mr.

A consumer bought a piano from a German online shop for PLN 8,000. Acording to info on vendor’s website the shipping to Poland (also: spedition)

Europe’s popular airline loyalty programme blocked Polish customers from exchanging their miles for products available in its e-shop. Passengers complained to the German company and