Online shopping: Commission and consumer protection authorities call for clear information on prices and discounts
Brussels, 22 February 2019 Consumer websites screened across the EU show that many consumers face unclear information on prices...
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News European Commission Statement ahead of Data Protection Day
“This year Data Protection Day comes eight months after the entry into application of the General Data Protection...
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News Merry Christmas and Happy New Year
…from ECC Poland!
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News Black Friday and Cyber Monday – your rights
Black Friday and Cyber Monday are specific days on which real bargains may be found in-store and online,...
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Examples of cases The lost engagement ring
A customer of a German online store, dynamically operating in Poland, bought an engagement ring for his beloved woman for...
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Examples of cases Lost luggage on the BUS
A Polish consumer travelled from Warsaw to Rzeszow by bus operated by popular German company. After arriving to Rzeszow, the passenger realized that...
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News The European Commission pushes Airbnb to comply
The European Commission and EU consumer authorities are calling on Airbnb to align their terms and conditions with EU...
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Examples of cases Flight on my own
A Polish consumer with her family (3 people in total) had a flight from Burgas to Warsaw operated by Hungarian airlines. The carrier...
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Examples of cases No eggs in the henhouse
A Polish consumer has ordered by the internet from the German trader henhouse for own assembly. The consumer wanted to buy...
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News New EU rules ensure better protection for 120 million holidaymakers this summer
As of Sunday 1 July, travellers booking package holidays will enjoy stronger consumer rights. Not only will traditional package...
