2021 is the European Year of Rail! [EC press release]
Friday, 1 January 2021, marks the beginning of the European Year of Rail. The European Commission initiative will highlight...
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Examples of cases Grand Prix refund
A Polish Formula 1 fun bought two tickets for Grand Prix in Hungary from an official Austrian distributor. Due to the...
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News Short-term review of the Geo-blocking [EC communication]
Commission publishes its short-term review of the Geo-blocking Regulation Today, the Commission published its review of the EU Geo-blocking...
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Examples of cases Slimming pills – no effects
A Czech consumer ordered slimming pills from a Polish shop. The seller guaranteed to reduce the waist circumference after only 14 days...
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News Are you buying counterfeit goods from China? We warn you!
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Examples of cases Two different shoes
A Bulgarian consumer bought shoes on the website of a well-known Polish shoe shop. At first sight, everything was fine....
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News Compensation in Polish currency – CJEU judgment
Passengers whose flights have been cancelled or subject to a long delay may demand payment of the compensation provided for...
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Examples of cases Empty package
On the German e-commerce platform, Polish consumer bought a smatwatch. He paid for it 419 EUR. The parcel was...
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Examples of cases Water park closed – what about the tickets?
The European Consumer Centers network received a complaint from a Lithuanian consumer who bought five tickets to water park in Poland....
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News Covid-19: Misleading ads [EC]
As part of its commitment to protect consumers online, the European Commission has coordinated a screening (‘sweep’) of websites, with...
