EC: COVID-19 – Stop Scams
On 23 March 2020, Commissioner For Justice and Consumers Didier Reynders wrote to a number of platforms, social media, search engines and...
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News Examples of cases CORONAVIRUS – booking cancellation
The French consumer booked a hotel in Krakow between 8 and 10 April using non-refundable option. Due to the epidemic state and...
News Less than half of EU travellers are aware of EU Passenger Rights
The European Commission today released the results of a Eurobarometer survey on passenger rights in the European Union (EU)....
News Booking.com commits to align practices presenting offers and prices with EU law following EU action
Following dialogue with the European Commission and national consumer authorities, Booking.com has committed to make changes in the way...
News ECC Poland will be closed on 27 December
We would like to inform that in connection with the order of the Head of Chancellery of the Prime Minister...
News Rail passenger rights: Council agrees its position on updated rules
The Council today agreed its position on the proposed reform of rail passenger rights. The updated rules will improve...
News EC: Consumer Conditions Scoreboard 2019
Today the European Commission released its 2019 edition of the Consumer Conditions Scoreboard. It shows that the overall gap...
News ECC call for consumer interests to remain high on EU priorities
Towards more sustainable consumption in Europe and more secure trade with third countries With a new European Parliament and...
News ECC-Net meeting
With a new European Parliament and Commission, the European Consumer Centres Network (ECC-Net) organised a political debate to ensure that consumer...
Examples of cases Guarantee or warranty?
A Lithuanian consumer bought a fence span in a Polish store. Then he transported the equipment to his home in Lithuania and...
