Product was then defective – inconsistent with the agreement. The consumer has repeatedly complained to the seller but without any result. Therefore, the next step was calling for help of the European Consumer Centre in Slovakia. The case then was transferred to the center in Poland. In the effect of undertaken action of ECC Poland, consumer complaint has been accepted and he was refunded the full amount – 396 euros.

Product was then defective – inconsistent with the agreement. The consumer has repeatedly complained to the seller but without any result. Therefore, the next step was calling for help of the European Consumer Centre in Slovakia. The case then was transferred to the center in Poland. In the effect of undertaken action of ECC Poland, consumer complaint has been accepted and he was refunded the full amount – 396 euros.

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